Customer Testimonials

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Google Oct 19, 2021

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Google Oct 17, 2021

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Google Oct 11, 2021

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Google Oct 9, 2021

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Google Oct 7, 2021

First time car buyer here, Jairo made it easy to understand what I was buying & was really professional

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Google Oct 2, 2021

Excellent service by our salesman Mario! Thank you for the great experience

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Google Sep 29, 2021

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Google Sep 23, 2021

Was a very pleasant experience and faster service then I thought it was going to take longer but it was fast and quick I would go again

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Google Sep 22, 2021

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Google Sep 15, 2021

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Google Sep 13, 2021

Jairo, Mariano and Sid are a great team, they gave us all we needed. We are very pleased with the service and attention of Bert Ogden Mazda Edinburg. We will look forward for them in the near future.

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Google Sep 13, 2021

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Google Sep 7, 2021

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Google Sep 5, 2021

Very excited to get my new Cx-5 super happy about my decision. Job Berronesz was very helpful. I highly recommend.

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Google Aug 29, 2021

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Google Aug 20, 2021

Amazed of how knowledgeable Jairo, the sales representative is on the vehicle that I was interested in. He explained the options I had and I made an educated decision. He offered drinks while waiting. Awesome customer service.

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Google Aug 16, 2021

Friendly people, try's to do what they can to please their perspective buyers.

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Google Aug 15, 2021

We were there yesterday, we needed a vehicle as soon as possible, and the first person who got out to help us in a VERY HOT DAY was Joe… he was very patient and he try to help us in everything he could and as quickly he could… it was so quickly that I still can’t believe I have a vehicle right now. Love my vehicle. We highly recommend this place and ask for Joe. Also thank you to Julian on the finance department he did explain everything in detail and he was very helpful… visit them I bet ...

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Google Aug 14, 2021

First time buyer had a great experience. Took my car for appraisal they gave me an offer I just couldn’t say no to. Walked out with a brand new car. Would definitely recommend this dealership with anyone looking for a new ride. Ask for Mr. Gonzalez he will set you up 10/10.

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Google Aug 12, 2021

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Google Aug 11, 2021

Excellent customer service -- Carlos Venegas; great salesman! So helpful! We were very pleased with how fast everything was processed!

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Google Aug 4, 2021

I really appreciated Jairo’s attention to detail and ease. He wasn’t pushy or rude, rather understanding and gentle. This was our first time buying a car and I have to say, these guys are phenomenal! So happy with our new car!!

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Google Aug 3, 2021

Our experience was great ,great service as usual. We’ve been doing business with the Bert Ogden family for all of our vehicle purchases and their service has never disappointed us.Thanks for another great experience!

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Google Jul 31, 2021

Best service I’ve ever had, Alex Gonzalez is the best associate there, ask for him

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Google Jul 30, 2021

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Google Jul 27, 2021

This was the first time I leased a car online. The experience was much better than playing games in a dealership office. The vehicle was delivered to my home where I could test drive and complete the paperwork in the comfort of my home.

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Facebook Jul 24, 2021

It was a fast and pleasant experience. I wasn’t pressured to make a decision I wasn’t happy with and I came out without a headache, which is a first.

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Google Jul 22, 2021

Really enjoyed buying a vehicle here!

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Google Jul 21, 2021

Very attentive staff walked me through the new car purchase process with ease. The only reason for not providing a full 5-star rating is because of some minor misinformation provided.

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Google Jul 17, 2021

Excellent service. Unfortunately I couldn't get a piece for my Mazda 5 2009 😔 L39C189E1C Transmission Control

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Google Jul 6, 2021

Helpful salesmen

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Google Jul 6, 2021

Excellent experience on our first car lease with Marcos . He was very accommodating and willing to help with every step of the way. My husband and I are very happy with our new Mazda 6 . Would definitely recommend Bert Ogden Mazda Edinburgh!

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Google Jul 4, 2021

Great customer service!!! I was treated with so much respect and Austin (sales rep), the manager, and Éric (finance) did amazing finding solutions for me and making it an easy process🥳 will definitely recommend to anybody looking for trade-in or new purchase! Super happy with my vehicles❤️❤️

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Google Jul 3, 2021

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Google Jul 3, 2021

Honestly I have been with Mazda for the past 7 years. Today I walked in at 10 AM and I drove out by 1:00 PM with a brand new CX5. Not only were they fast and efficient, but extremely helpful and honest. I told them my issues and they resolved them! Being a female with my 7 year old daughter with me, they were very caring and gentleman like which made the experience very comfortable. Not only do I choose Mazda for being a great car, but I choose Mazda Edinburg for the great experience and great customer service!

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Google Jun 24, 2021

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Google Jun 24, 2021

No One Answer phone bad Customer s Service Salesman Chris Excellent service Thank you

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Google Jun 20, 2021

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Google Jun 20, 2021

Christian my sales person was great throughout the process. I’m very pleased with the service I got and did a great job in getting I to the vehicle I wanted.

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Google Jun 19, 2021

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Google Jun 17, 2021

This was our last stop for the day of car shopping and I guess the best one. Marcos was knowledgeable and very friendly. He helped making the process pretty simple and enjoyable. We know we will be returning for future purchases. T/Y VIVA WESLACO!!

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Google Jun 15, 2021

My experience was superb! It was my first time going to Bert Ogden Mazda, and it was a really great experience. Jairo Treviño helped me, and he was very professional and personable. He was so knowledgeable and made everything so smooth! I was afraid of going to the dealership alone because of how intimidating car salesmen can be, but this was such a positive experience. I am so happy with my purchase and the way I was treated! I will definitely recommend Bert Ogden Mazda to anyone looking for a new vehicle!

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Google Jun 9, 2021

I think I got a good offer on my trade-in . Mario was a good salesman . The only problems are that phones here are hardly answered and it is taking too long for the payoff on my trade-in . Two weeks later , my old vehicle has not been paid off and the bank is still billing me while the car hasn't been mine for 2 weeks . Other than that , the staff at Bert Ogden Mazda is great . I am very happy with my new 2021 car .

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Google Jun 7, 2021

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Google Jun 6, 2021

After having a horrible experience at other car agencies, I ended up here. Amazing customer service from the manager, Mariano & his team. Marcos, the car salesman made the magic happen. Julian Peña was very informative and helpful when signing paper work. Thank you all for your outstanding customer service!!

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Google Jun 2, 2021

Great customer service! This is the second time in a year I purchase a car at Mazda and they always go above&beyond with small details. Thank you for a great experience Marcos!

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Google Jun 2, 2021

I had a wonderful experience at Bert Ogden..Carlos in sales helped me with all my questions and always was very helpful in all the areas in how to operate my new jeep renegade. Thank you so much for all you did for me..Bert ogden family is the best!

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Google Jun 2, 2021

Marcos is an amazing salesman who is very eager to help with a deal on your dream car. He made the entire process quick and easy. We were in and out in about about an hour and a half with our new vehicle. Marcos is highly recommended when you are looking for a good salesman.

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Google Jun 1, 2021

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Google May 26, 2021

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Facebook May 23, 2021

Jairo Treviño.... muy amable y honesto se los recomiendo

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Google May 20, 2021

Went to Bert Ogden was greeted my an awesome sales representative. He kept in touch with me throughout my whole process. He was detailed knowledgeable and courteous. Thank you Rudy for the experience. Now I'm happier with my 2018 LTZ Silverado.

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Google May 19, 2021

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Google May 15, 2021

They make you feel special, everytime I go there, they go the extra mile. Great place to buy or service your car.

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Google May 14, 2021

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Facebook May 12, 2021

They were so helpful and answered all questions. We love our new car and definitely will go in the future. We love it 😭

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Google May 11, 2021

Great buying experience at Bert Ogden. Stephanie, Jairo, Rafael and their finance managers know how to treat their customers. Extremely happy with my vehicle. A+

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Google May 9, 2021

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Google May 4, 2021

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Google May 2, 2021

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Google Apr 26, 2021

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Google Apr 18, 2021

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Google Apr 14, 2021

(Translated by Google) Good service and beautiful cars (Original) Buen servicio y hermosos carros

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Google Apr 14, 2021

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Google Apr 7, 2021

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Google Apr 4, 2021

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Google Apr 1, 2021

They are very friendly and kind. My experience was really good. It is the second time I purchase from this dealer and I really recommend them.

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Facebook Mar 28, 2021

Sales Consultant was very helpful and approached me within minutes of my arrival. He was very honest and I believe I received the best offer one could receive. Again very helpful, approachable and honest. I believe this is a good remedy for this salesmen success. His name is Carlos Venegas. I hope he is recognized for his hard work.

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Google Mar 28, 2021

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Facebook Mar 27, 2021

Un trato excelente el personal muy amable

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Google Mar 26, 2021

Marcos and the whole team at Bert Ogden Mazda were amazing. They were able to get us a great deal. We couldn’t be happier.

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Facebook Mar 26, 2021

Best dealership in the valley! Friendly staff and amazing customer service!

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Google Mar 21, 2021

Great environment, great guys over at Mazda they really helped me out and made the process smooth! Thanks for everything and I love the new car!

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Google Mar 21, 2021

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Google Mar 20, 2021

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Google Mar 18, 2021

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Google Mar 17, 2021

Had a great opportunity to visit with Marcus and Mariano after speaking with Stephanie. Marcus was very knowledgeable and patient.

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Google Mar 16, 2021

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Google Mar 15, 2021

Had A Great Experience Working With Marcos. He was patient, understanding, and worked hard to get us the car my Daughter wanted , He is up-front ,straight forward and explained and answered all the questions we had, The whole deal was quick, simple, with little waiting and no surprises. I would be happy to recommend Marcos and Bert Ogden to anyone look to buy a car.

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Google Mar 12, 2021

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Google Mar 6, 2021

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Facebook Feb 28, 2021

Great customer service! Everybody there is nice ! Highly recommend everyone to come here for a car 😊

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Google Feb 21, 2021

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Google Feb 20, 2021

Great place to get a car 🚗.. nice costumer service

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Google Feb 14, 2021

I love my new vehicle! Everyone went out of there way to answer all of my questions and make sure that I felt comfortable with my purchase. I would most definitely recommend others to visit Bert Ogden Mazda in Edinburg.

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Google Feb 11, 2021

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Google Feb 9, 2021

I had a very pleasant and easy buying experience here, Jairo Treviño was very helpful through the while buying and he ensured that I got the vehicle I wanted and at a price I could afford. Would definitely recommend anyone to buy a vehicle here at Bert Ogden Mazda!

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Google Feb 9, 2021

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Google Jan 29, 2021

Excellent customer service! Carlos Venegas is the go to salesman if you want a hassel free transaction, he was very helpful. We purchased a CX-5 2020 and we love it!

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Google Jan 28, 2021

(Translated by Google) All the staff who attended us very professional and attentive, the manager Carlos facilitated everything for our purchase, we come from Brownsville but it is worth the trip. (Original) Todo el personal que nos atendió muy profesional y atento, el gerente Carlos nos facilitó todo para nuestra compra, venimos desde Brownsville pero vale la pena el viaje.

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Google Jan 24, 2021

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Google Jan 23, 2021

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Google Jan 19, 2021

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Google Jan 17, 2021

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Google Jan 17, 2021

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Google Jan 10, 2021

I had a great experience at Bert Ogden Mazda. Everyone was welcoming, polite & professional. All my questions were answered and I was given great instructions for my car. I will encourage my family and friends to go to Bert Ogden for a fair, honest and professional buying experience. Wonderful customer service!

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Google Jan 9, 2021

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Google Dec 26, 2020

Purchased a Mazda CX-5, great suv btw, from here not too long ago. Car buying is always a tedious process but my sales associate Alexander Gonzalez made the process a lot more smooth & comfortable. Answered all questions and was nice and helpful.

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DealerRater Aug 3, 2010

I had the pleasure of dealing with a very helpful and knowledgeable sales consultant, Balde Silva. Had a great experience and was shown great respect. I look forward serviceing my vehicle with Bert Ogden and purchasing my next vehicle from Balde. Great experience!

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DealerRater Jan 22, 2009

Excellent vehicles in the showroom. All have been inspected and they stand behind their cars. I got a minivan for my wife and it has been the best. All their personnel are friendly and ready to satisfy any customer issues. Will definitely buy again from this dealership and recommend to my friends and Family. Luz P

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