Customer Testimonials

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Google Sep 25, 2022

The service Rolando and Maria provided was impressive. We were in and out with our new Mazda in 2 hours. I was very impressed!!

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Google Sep 23, 2022

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Google Sep 17, 2022

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Google Sep 7, 2022

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Google Aug 28, 2022

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Google Aug 26, 2022

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Google Aug 24, 2022

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Google Aug 18, 2022

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Google Aug 13, 2022

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Google Jul 31, 2022

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Google Jul 16, 2022

Bert Ogden Mazda is such a great company to give your business to. Everyone was also so polite, helpful and welcoming as soon as you step into their doors. Mario is such an amazing salesman, he was so willing to work with us in finding anything we needed/wanted in the price point we wanted. He was honest, direct and patient in every single question and conversation . He was also checking in on us and giving us updates which was much appreciated . He made our whole experience a great one and we will sure be coming back to them because ...

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Google Jul 15, 2022

Really a great experience purchasing a car here. Agent Rolando had a really good customer service during the process. He went above and beyond helpingme. I would really recommend this place again.

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Google Jul 8, 2022

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Google Jul 7, 2022

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Google Jul 7, 2022

Love my new Mazda CX-30 2022 …. Thank you Rolando Garcia for all your help 👍🏼💕

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Google Jun 21, 2022

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Google Jun 17, 2022

Excellent service. No pressure put on by salesman, quite an enjoyable experience.

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Google Jun 2, 2022

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Google May 31, 2022

Rolando Garcia went the extra mile in assisting our long-term investment and making sure we were 120% satisfied with our final decision. Rolando was not only professional from the beginning to the end, he was knowledgeable about the product he was selling, he also knew the similarities and differences of other similar vehicles in the market. We arrived at 7 pm and did not leave till 11 pm; however, he stood by us every step of the way. Rolando is definitely a people-person, friendly, and attentive who never seemed bothered by the constant questions coming his way and the multiple requests to test ...

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Google May 25, 2022

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Google May 15, 2022

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Google May 12, 2022

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Google Apr 25, 2022

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Google Apr 24, 2022

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Google Apr 24, 2022

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Google Apr 24, 2022

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Google Apr 23, 2022

Wow! I’ve purchased several vehicle in my lifetime, but the customer service at this location was awesome! Our sales rep Mario was wonderful and upfront. I was in and out of the dealership in a few hours! I would definitely come back for another vehicle there.

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Google Apr 19, 2022

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Google Apr 10, 2022

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Google Apr 3, 2022

A positive buying experience. Treated with respect, courtesy, and professionalism by the Bert Ogden Team, especially Juan Munoz and Jairo Trevino who worked hard to earn our business. Many thanks to all!

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Google Apr 3, 2022

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Google Mar 24, 2022

My son recently purchased his first new vehicle at Bert Ogden Mazda in Edinburg. After seeing how helpful, courteous, and professional Juan (sales rep) and staff was towards him, I decided on going back to the same location to purchase a vehicle. Although I’ve purchased several cars elsewhere, Bert Ogden Mazda in Edinburg is the only dealership where I felt comfortable walking in. Michael (sales rep) was extremely helpful. He was attentive and not at all pushy. Entire process was quick and easy. Finance department explained everything. Overall experience was great. I would highly recommend buying a vehicle at ...

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Google Mar 20, 2022

Staff was very helpful and knowledgeable, I was out of there quick with my brand new CX-9 🥰

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Google Mar 6, 2022

We had help by Juan, and he was amazing. He was very patient and not pushy at all. He made sure to get us the help we needed, and we were able to take our car home! 😊

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Google Feb 20, 2022

Like my husband sez it was quick and painless! Better experience this time compared to the other dealership we had visited. Michael was sincere and to the point and didn’t have us waiting for hours. Thank you Bert Ogden Mazda

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Google Feb 15, 2022

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Google Feb 13, 2022

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Google Feb 6, 2022

They’re very accommodating and our car salesman Hiro was very thorough in explaining the features of the car to us even though it was already late. We didn’t feel rushed.

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Google Feb 6, 2022

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Google Feb 1, 2022

Bert Ogden Mazda makes you feel at-home, welcome, respected as a person, not like just another sale. Rolando Garcia is very professional, courteous, mindful of your time and very knowledgeable about the product and the dealership. Makes you feel like they're going to be there continuing to offer very good service after the sale. Julian Pena, the finance manager, continues the obvious tradition of excellent, attentive, kind and professional service while dotting all of the I's and crossing the T's. Mariano Mora, sales manager was so good that i could not even remember his name (had to ...

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Google Jan 31, 2022

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Google Jan 26, 2022

Excellent customer service, Carlos made the process very easy to me. The finance department was very helpful, they explain everything in details and answer all your questions. I'm extremely happy with my new Mazda 3. THANK YOU!

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Google Jan 24, 2022

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Google Jan 20, 2022

Bought my 2022 Jeep Compass I experienced the best customer service from Aram and Mingo they made sure to answer and understand any questions I had about my purchase I would definitely recommend anyone to purchase their vehicles here thank you all

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Google Jan 14, 2022

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Google Jan 4, 2022

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Google Dec 22, 2021

getting the exact car i was looking for was such a breeze. had it delivered in less than 3 weeks to my liking which is insane. customer service was amazing. also jairo’s communication skills are a1 that man deserves a xmas bonus.

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Google Dec 16, 2021

Excellent & efficient service at Bert Ogden Mazda Edinburg! Special thanks to Marcos C. for the special delivery to my work place!

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Google Dec 13, 2021

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Google Dec 9, 2021

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Google Dec 5, 2021

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Google Nov 25, 2021

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Google Nov 4, 2021

Mazda is an excellent product and the staff made the whole experience smooth and pleasant.

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Google Nov 1, 2021

The salesman Carlos was patient and very informative relative to the car. I was offer a test drive. My questions were answer. The finance department was extremely helpful. Overall, the service was excellent.

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Google Oct 30, 2021

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Google Oct 19, 2021

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Google Oct 17, 2021

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Google Oct 11, 2021

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Google Oct 9, 2021

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Google Oct 7, 2021

First time car buyer here, Jairo made it easy to understand what I was buying & was really professional

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Google Oct 2, 2021

Excellent service by our salesman Mario! Thank you for the great experience

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Google Sep 29, 2021

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Google Sep 23, 2021

Was a very pleasant experience and faster service then I thought it was going to take longer but it was fast and quick I would go again

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Google Sep 22, 2021

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Google Sep 15, 2021

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Google Sep 13, 2021

Jairo, Mariano and Sid are a great team, they gave us all we needed. We are very pleased with the service and attention of Bert Ogden Mazda Edinburg. We will look forward for them in the near future.

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Google Sep 13, 2021

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Google Sep 7, 2021

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Google Sep 5, 2021

Very excited to get my new Cx-5 super happy about my decision. Job Berronesz was very helpful. I highly recommend.

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Google Aug 29, 2021

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Google Aug 20, 2021

Amazed of how knowledgeable Jairo, the sales representative is on the vehicle that I was interested in. He explained the options I had and I made an educated decision. He offered drinks while waiting. Awesome customer service.

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Google Aug 16, 2021

Friendly people, try's to do what they can to please their perspective buyers.

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Google Aug 15, 2021

We were there yesterday, we needed a vehicle as soon as possible, and the first person who got out to help us in a VERY HOT DAY was Joe… he was very patient and he try to help us in everything he could and as quickly he could… it was so quickly that I still can’t believe I have a vehicle right now. Love my vehicle. We highly recommend this place and ask for Joe. Also thank you to Julian on the finance department he did explain everything in detail and he was very helpful… visit them I bet ...

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Google Aug 14, 2021

First time buyer had a great experience. Took my car for appraisal they gave me an offer I just couldn’t say no to. Walked out with a brand new car. Would definitely recommend this dealership with anyone looking for a new ride. Ask for Mr. Gonzalez he will set you up 10/10.

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Google Aug 12, 2021

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Google Aug 11, 2021

Excellent customer service -- Carlos Venegas; great salesman! So helpful! We were very pleased with how fast everything was processed!

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Google Aug 4, 2021

I really appreciated Jairo’s attention to detail and ease. He wasn’t pushy or rude, rather understanding and gentle. This was our first time buying a car and I have to say, these guys are phenomenal! So happy with our new car!!

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Google Aug 3, 2021

Our experience was great ,great service as usual. We’ve been doing business with the Bert Ogden family for all of our vehicle purchases and their service has never disappointed us.Thanks for another great experience!

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Google Jul 31, 2021

Best service I’ve ever had, Alex Gonzalez is the best associate there, ask for him

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Google Jul 30, 2021

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Google Jul 27, 2021

This was the first time I leased a car online. The experience was much better than playing games in a dealership office. The vehicle was delivered to my home where I could test drive and complete the paperwork in the comfort of my home.

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Facebook Jul 24, 2021

It was a fast and pleasant experience. I wasn’t pressured to make a decision I wasn’t happy with and I came out without a headache, which is a first.

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Google Jul 22, 2021

Really enjoyed buying a vehicle here!

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Google Jul 21, 2021

Very attentive staff walked me through the new car purchase process with ease. The only reason for not providing a full 5-star rating is because of some minor misinformation provided.

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Google Jul 17, 2021

Excellent service. Unfortunately I couldn't get a piece for my Mazda 5 2009 😔 L39C189E1C Transmission Control

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Google Jul 6, 2021

Helpful salesmen

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Google Jul 4, 2021

Great customer service!!! I was treated with so much respect and Austin (sales rep), the manager, and Éric (finance) did amazing finding solutions for me and making it an easy process🥳 will definitely recommend to anybody looking for trade-in or new purchase! Super happy with my vehicles❤️❤️

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Google Jul 3, 2021

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Google Jul 3, 2021

Honestly I have been with Mazda for the past 7 years. Today I walked in at 10 AM and I drove out by 1:00 PM with a brand new CX5. Not only were they fast and efficient, but extremely helpful and honest. I told them my issues and they resolved them! Being a female with my 7 year old daughter with me, they were very caring and gentleman like which made the experience very comfortable. Not only do I choose Mazda for being a great car, but I choose Mazda Edinburg for the great experience and great customer service!

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Google Jun 24, 2021

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Google Jun 24, 2021

No One Answer phone bad Customer s Service Salesman Chris Excellent service Thank you

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Google Jun 20, 2021

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Google Jun 20, 2021

Christian my sales person was great throughout the process. I’m very pleased with the service I got and did a great job in getting I to the vehicle I wanted.

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Google Jun 19, 2021

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Google Jun 17, 2021

This was our last stop for the day of car shopping and I guess the best one. Marcos was knowledgeable and very friendly. He helped making the process pretty simple and enjoyable. We know we will be returning for future purchases. T/Y VIVA WESLACO!!

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Google Jun 15, 2021

My experience was superb! It was my first time going to Bert Ogden Mazda, and it was a really great experience. Jairo Treviño helped me, and he was very professional and personable. He was so knowledgeable and made everything so smooth! I was afraid of going to the dealership alone because of how intimidating car salesmen can be, but this was such a positive experience. I am so happy with my purchase and the way I was treated! I will definitely recommend Bert Ogden Mazda to anyone looking for a new vehicle!

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Google Jun 9, 2021

I think I got a good offer on my trade-in . Mario was a good salesman . The only problems are that phones here are hardly answered and it is taking too long for the payoff on my trade-in . Two weeks later , my old vehicle has not been paid off and the bank is still billing me while the car hasn't been mine for 2 weeks . Other than that , the staff at Bert Ogden Mazda is great . I am very happy with my new 2021 car .

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Google Jun 7, 2021

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DealerRater Aug 2, 2010

I had the pleasure of dealing with a very helpful and knowledgeable sales consultant, Balde Silva. Had a great experience and was shown great respect. I look forward serviceing my vehicle with Bert Ogden and purchasing my next vehicle from Balde. Great experience!

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DealerRater Jan 21, 2009

Excellent vehicles in the showroom. All have been inspected and they stand behind their cars. I got a minivan for my wife and it has been the best. All their personnel are friendly and ready to satisfy any customer issues. Will definitely buy again from this dealership and recommend to my friends and Family. Luz P

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