Customer Testimonials
First time car buyer here, Jairo made it easy to understand what I was buying & was really professional
Excellent service by our salesman Mario! Thank you for the great experience
Was a very pleasant experience and faster service then I thought it was going to take longer but it was fast and quick I would go again
Jairo, Mariano and Sid are a great team, they gave us all we needed. We are very pleased with the service and attention of Bert Ogden Mazda Edinburg. We will look forward for them in the near future.
Very excited to get my new Cx-5 super happy about my decision. Job Berronesz was very helpful. I highly recommend.
Amazed of how knowledgeable Jairo, the sales representative is on the vehicle that I was interested in. He explained the options I had and I made an educated decision. He offered drinks while waiting. Awesome customer service.
Friendly people, try's to do what they can to please their perspective buyers.
We were there yesterday, we needed a vehicle as soon as possible, and the first person who got out to help us in a VERY HOT DAY was Joe… he was very patient and he try to help us in everything he could and as quickly he could… it was so quickly that I still can’t believe I have a vehicle right now. Love my vehicle. We highly recommend this place and ask for Joe. Also thank you to Julian on the finance department he did explain everything in detail and he was very helpful… visit them I bet ...
First time buyer had a great experience. Took my car for appraisal they gave me an offer I just couldn’t say no to. Walked out with a brand new car. Would definitely recommend this dealership with anyone looking for a new ride. Ask for Mr. Gonzalez he will set you up 10/10.
Excellent customer service -- Carlos Venegas; great salesman! So helpful! We were very pleased with how fast everything was processed!
I really appreciated Jairo’s attention to detail and ease. He wasn’t pushy or rude, rather understanding and gentle. This was our first time buying a car and I have to say, these guys are phenomenal! So happy with our new car!!
Our experience was great ,great service as usual. We’ve been doing business with the Bert Ogden family for all of our vehicle purchases and their service has never disappointed us.Thanks for another great experience!
Best service I’ve ever had, Alex Gonzalez is the best associate there, ask for him
This was the first time I leased a car online. The experience was much better than playing games in a dealership office. The vehicle was delivered to my home where I could test drive and complete the paperwork in the comfort of my home.
It was a fast and pleasant experience. I wasn’t pressured to make a decision I wasn’t happy with and I came out without a headache, which is a first.
Really enjoyed buying a vehicle here!
Very attentive staff walked me through the new car purchase process with ease. The only reason for not providing a full 5-star rating is because of some minor misinformation provided.
Excellent service. Unfortunately I couldn't get a piece for my Mazda 5 2009 😔 L39C189E1C Transmission Control
Helpful salesmen
Excellent experience on our first car lease with Marcos . He was very accommodating and willing to help with every step of the way. My husband and I are very happy with our new Mazda 6 . Would definitely recommend Bert Ogden Mazda Edinburgh!
Great customer service!!! I was treated with so much respect and Austin (sales rep), the manager, and Éric (finance) did amazing finding solutions for me and making it an easy process🥳 will definitely recommend to anybody looking for trade-in or new purchase! Super happy with my vehicles❤️❤️
Honestly I have been with Mazda for the past 7 years. Today I walked in at 10 AM and I drove out by 1:00 PM with a brand new CX5. Not only were they fast and efficient, but extremely helpful and honest. I told them my issues and they resolved them! Being a female with my 7 year old daughter with me, they were very caring and gentleman like which made the experience very comfortable. Not only do I choose Mazda for being a great car, but I choose Mazda Edinburg for the great experience and great customer service!
No One Answer phone bad Customer s Service Salesman Chris Excellent service Thank you
Christian my sales person was great throughout the process. I’m very pleased with the service I got and did a great job in getting I to the vehicle I wanted.
This was our last stop for the day of car shopping and I guess the best one. Marcos was knowledgeable and very friendly. He helped making the process pretty simple and enjoyable. We know we will be returning for future purchases. T/Y VIVA WESLACO!!
My experience was superb! It was my first time going to Bert Ogden Mazda, and it was a really great experience. Jairo Treviño helped me, and he was very professional and personable. He was so knowledgeable and made everything so smooth! I was afraid of going to the dealership alone because of how intimidating car salesmen can be, but this was such a positive experience. I am so happy with my purchase and the way I was treated! I will definitely recommend Bert Ogden Mazda to anyone looking for a new vehicle!
I think I got a good offer on my trade-in . Mario was a good salesman . The only problems are that phones here are hardly answered and it is taking too long for the payoff on my trade-in . Two weeks later , my old vehicle has not been paid off and the bank is still billing me while the car hasn't been mine for 2 weeks . Other than that , the staff at Bert Ogden Mazda is great . I am very happy with my new 2021 car .
After having a horrible experience at other car agencies, I ended up here. Amazing customer service from the manager, Mariano & his team. Marcos, the car salesman made the magic happen. Julian Peña was very informative and helpful when signing paper work. Thank you all for your outstanding customer service!!
Great customer service! This is the second time in a year I purchase a car at Mazda and they always go above&beyond with small details. Thank you for a great experience Marcos!
I had a wonderful experience at Bert Ogden..Carlos in sales helped me with all my questions and always was very helpful in all the areas in how to operate my new jeep renegade. Thank you so much for all you did for me..Bert ogden family is the best!
Marcos is an amazing salesman who is very eager to help with a deal on your dream car. He made the entire process quick and easy. We were in and out in about about an hour and a half with our new vehicle. Marcos is highly recommended when you are looking for a good salesman.
Jairo Treviño.... muy amable y honesto se los recomiendo
Went to Bert Ogden was greeted my an awesome sales representative. He kept in touch with me throughout my whole process. He was detailed knowledgeable and courteous. Thank you Rudy for the experience. Now I'm happier with my 2018 LTZ Silverado.
They make you feel special, everytime I go there, they go the extra mile. Great place to buy or service your car.
They were so helpful and answered all questions. We love our new car and definitely will go in the future. We love it 😭
Great buying experience at Bert Ogden. Stephanie, Jairo, Rafael and their finance managers know how to treat their customers. Extremely happy with my vehicle. A+
(Translated by Google) Good service and beautiful cars (Original) Buen servicio y hermosos carros
They are very friendly and kind. My experience was really good. It is the second time I purchase from this dealer and I really recommend them.
Sales Consultant was very helpful and approached me within minutes of my arrival. He was very honest and I believe I received the best offer one could receive. Again very helpful, approachable and honest. I believe this is a good remedy for this salesmen success. His name is Carlos Venegas. I hope he is recognized for his hard work.
Un trato excelente el personal muy amable
Marcos and the whole team at Bert Ogden Mazda were amazing. They were able to get us a great deal. We couldn’t be happier.
Best dealership in the valley! Friendly staff and amazing customer service!
Great environment, great guys over at Mazda they really helped me out and made the process smooth! Thanks for everything and I love the new car!
Had a great opportunity to visit with Marcus and Mariano after speaking with Stephanie. Marcus was very knowledgeable and patient.
Had A Great Experience Working With Marcos. He was patient, understanding, and worked hard to get us the car my Daughter wanted , He is up-front ,straight forward and explained and answered all the questions we had, The whole deal was quick, simple, with little waiting and no surprises. I would be happy to recommend Marcos and Bert Ogden to anyone look to buy a car.
Great customer service! Everybody there is nice ! Highly recommend everyone to come here for a car 😊
Great place to get a car 🚗.. nice costumer service
I love my new vehicle! Everyone went out of there way to answer all of my questions and make sure that I felt comfortable with my purchase. I would most definitely recommend others to visit Bert Ogden Mazda in Edinburg.
I had a very pleasant and easy buying experience here, Jairo Treviño was very helpful through the while buying and he ensured that I got the vehicle I wanted and at a price I could afford. Would definitely recommend anyone to buy a vehicle here at Bert Ogden Mazda!
Excellent customer service! Carlos Venegas is the go to salesman if you want a hassel free transaction, he was very helpful. We purchased a CX-5 2020 and we love it!
(Translated by Google) All the staff who attended us very professional and attentive, the manager Carlos facilitated everything for our purchase, we come from Brownsville but it is worth the trip. (Original) Todo el personal que nos atendió muy profesional y atento, el gerente Carlos nos facilitó todo para nuestra compra, venimos desde Brownsville pero vale la pena el viaje.
I had a great experience at Bert Ogden Mazda. Everyone was welcoming, polite & professional. All my questions were answered and I was given great instructions for my car. I will encourage my family and friends to go to Bert Ogden for a fair, honest and professional buying experience. Wonderful customer service!
Purchased a Mazda CX-5, great suv btw, from here not too long ago. Car buying is always a tedious process but my sales associate Alexander Gonzalez made the process a lot more smooth & comfortable. Answered all questions and was nice and helpful.
I had the pleasure of dealing with a very helpful and knowledgeable sales consultant, Balde Silva. Had a great experience and was shown great respect. I look forward serviceing my vehicle with Bert Ogden and purchasing my next vehicle from Balde. Great experience!
Excellent vehicles in the showroom. All have been inspected and they stand behind their cars. I got a minivan for my wife and it has been the best. All their personnel are friendly and ready to satisfy any customer issues. Will definitely buy again from this dealership and recommend to my friends and Family. Luz P
